1. Order confirmation:

Jab aap order place karein, toh customization details (naam / picture) aur size/color sahi se den. Galti ki surat mein hum responsible nahi honge.

2. Customization disclaimer:
Aap jo bhi name, picture ya logo bhejein, uski ownership aapki ho. Koi illegal ya copyright material na bhejein.

3. Payment:
Website par price: Wooden pen Rs. 1500, customized items Rs. 1500 – Rs. 3000 etc. Delivery charges Rs. 300 extra. Payment delivery par bhi ho sakti hai (cash on delivery) ya advance – aap WhatsApp par confirm karein. Lahore mein cash on delivery easily available hai.

4. Delivery:
Delivery time: Lahore mein 1-2 working days, other cities mein 3-5 working days. Humare delivery charges fixed hain.

5. Return / exchange:
Customized products return nahi kiye ja sakte kyunki wo personal banaye jaate hain (jaise wooden pen par name). Agar delivery par product damage ho toh turant humein batayein.

6. Changes to T&C:
Hum kabhi bhi terms change kar sakte hain. Website par updated version hi valid hogi.